Maja Vojinović

Faculty of Management, Sremski Karlovci, Serbia

2nd International Scientific Conference on Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture – ITEMA 2018 – Graz, Austria, November 8, 2018, CONFERENCE PROCEEDINGS published by the Association of Economists and Managers of the Balkans, Belgrade, Serbia; ISBN 978-86-80194-13-4


In this paper we will deal with the theme of employees’ satisfaction with their workplace from the methodological point of view. Business satisfaction is one of the most researched topics in the field of people’s behavior in organizations. The reason for this is the belief that a worker is a productive worker and that the organization’s performance cannot be achieved with dissatisfied employees. In order to anticipate someone’s satisfaction with the work, we must take into account not only the satisfaction of certain aspects of the work that the individual is dealing with, but also his expectations of the job. The total satisfaction with the job is caused by a disagreement or deviation of satisfaction from expectations in relation to certain aspects of the job, and not the level of satisfaction with these aspects, by themselves. All satisfaction factors can be grouped into two categories: organizational and personal satisfaction factors.


Key words

factors, satisfaction, employees, workplace, methodology


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