Mirela Stefanica
Christiana Brigitte Sandu

Faculty of Economics and Business Administration, “Alexandru Ioan Cuza” University of Iasi, 22 Carol I Avenue, Building B, Room B-527, code 700505, Iasi, Romania

DOI: https://doi.org/10.31410/ITEMA.2018.202

2nd International Scientific Conference on Recent Advances in Information Technology, Tourism, Economics, Management and Agriculture – ITEMA 2018 – Graz, Austria, November 8, 2018, CONFERENCE PROCEEDINGS published by the Association of Economists and Managers of the Balkans, Belgrade, Serbia; ISBN 978-86-80194-13-4


Hotels’ environmental protection activities have impact on the sustainable development of tourism industry and support sustainable ecologic systems. The aim of this paper is to explain the relationship between hotels’ environmental performance, achieved through the implementation of good managerial eco-practices, and the social responsibility. This study was conducted on a sample of 43 hotel establishments with three or more stars, located in the Veneto region of Italy. The managerial eco-practices have been assessed trough the following dimensions: eco-friendly purchases and suppliers, energetic efficiency monitoring, waste management, recycling, water management and staff ecological formation. For hypotheses testing the Partial Least Squares analysis was performed using the Smart PLS version 3.0 software. Research results confirm that good eco-practices of hotel managers lead to environmental performance. Moreover, the results also suggest that hotel managers from Veneto region are involved in programs and projects with a role in enhancing environmental issues, thus demonstrating social responsibility. The paper highlights the importance of hotels’ ecological behavior, emphasizing its role in achieving environmental performance. The results have managerial implications that should encourage hotel managers to adopt eco-practices in order to achieve environmental performance and increase social responsibility.

Key words

good managerial eco-practices, recycling, waste and water management, eco-friendly purchases, PLS-SEM

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